The Hotel

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The Hotel
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Mark prepares to leave the hotel. He plans to go out with a bang, hosting a lavish black-tie gala. But can he sell enough tickets? And the staff prepare a secret send-off for Mark.

July 2015
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Mark wants to swap the Cavendish's older clientele for younger guests, so he organises family fun day, even though he doesn't really like children. And Hurricane Bertha is on the way...
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Mark arranges a wrestling spectacular at the Cavendish, but, as the wrestlers make their way to the hotel, his plans suffer a body blow. Could Mike's seventies night save the day?
June 2015
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Mark brings Torquay's Gay Pride to the Cavendish, and he wants a big celebrity. He books cage fighter Alex Reid, but can he make it there in time, after opening a gym in Doncaster?
January 2015
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Mark decides the Cavendish's customer service needs an upgrade. Can he convince acerbic head waiter Paul to change his ways? And a three-time Olympic gold medallist comes to stay.
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Mark plans a Scottish-themed evening for a coachload of Scottish guests. But can he get bar manager Mike and the Cavendish's bosses onside? And do the guests really want battered Mars bars?
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Mark announces that the Cavendish are going to try to bake Britain's biggest scone. But he hasn't told the hotel's owners or highly-strung head chef Gerry, even though Gerry has to cook it.
December 2014
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The Cavendish's feisty head barman Mike doesn't take kindly to finding Mark on his patch, but Mark boasts that he can fill Mike's deserted bar in his first 24 hours on the job
May 2014
Mark needs a buyer for The Grosvenor before the summer ends, while the doors are still open and the staff still have their jobs.
Mark finally decides to sell The Grosvenor: his debts are now so high that he has no choice but to let the hotel go. He's…
April 2014
Mark decides to take a tougher line on staff management, and that it's time for events manager Christian to become more…
Mark has had a brainwave as he continues to attempt to broaden The Grosvenor's horizons and attract new guests: an Indian themed…
The Grosvenor bares all at what should be the hottest money-spinning event of the season - Ladies' Night. But with only two days…
Mark decides the key to attracting extra upmarket guests to the Grosvenor is to invest in a new gourmet sausage.
March 2014
Mark brings in a former AA Chief Hotel Inspector as he tries to take the Grosvenor upmarket.
It's the start of another summer season at The Grosvenor in Torquay. After a long, lean winter, finances are at rock bottom so…
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