A Very British Hotel
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A Very British Hotel
The hotel hosts Jilly Cooper's latest book launch, complete with champagne, canapés, a grey stallion and a gatecrasher. Meanwhile, fixtures and fittings are auctioned off as rooms are refurbished.
This episode joins the hotel during the busy wedding season - they host 70 weddings a year in their historic ballroom. And the concierge team welcome a new member - born and bred Londoner Paul.
The staff cater for a royal visitor from overseas and her entourage, while coping with the challenges of facing directly onto one of London's busiest thoroughfares