Alex Polizzi: My Hotel NightmareSeries 1, Episode 2

Alex has spent the last three months in lockdown in Cornwall with her family, overseeing the work at The Star from a distance. All work at the hotel had stopped temporarily, but it’s back up and running. When Alex is able to travel to Sussex to see the renovations, it becomes clear just how far behind they are. Because of the delays and the possibility of now having a Christmas opening, Alex and Olga make the decision to move the opening until Easter 2021. This gives them time to bring forward a second phase of renovation works. But while this second phase of works will totally transform another area of the hotel, it’s a huge gamble. It has massive financial implications and adds to the workload of the already stretched builders. As the pandemic rages on, and with the entire hospitality industry in crisis, Alex must somehow try to keep the build schedule on track, while balancing her mother’s impeccably high standards – and pray that their other hotels stay afloat.

Alex Polizzi: My Hotel Nightmare was broadcast on Channel 5 at Thursday 19 August 2021, 21:00.