Mary Portas: Secret Shopper

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Mary Portas: Secret Shopper

Mary wants to turn around the fortunes of The 157 Store, a menswear outlet near Portsmouth that's struggling to attract customers and keep them happy

2016
Mary Portas takes on a hair salon in Kent where staff are at war with the owners. Can she unite the team and save the business?
Mary visits a Surrey bridal boutique that needs more brides
Mary visits City Hardware, a family-run DIY store in the heart of London that's stuck in the 1960s and male dominated
Episodes 2015
Mary takes on a struggling car dealership in Aylesbury, urging the blokes who run it to undergo a culture change to appeal equally to women and men
Mary Portas heads to south-east London, and London Fashion Week, to help Gemma get her struggling clothes boutique Diosa back on track selling urban fashion to young women
Mary heads to the Suffolk seaside town of Lowestoft to work with Godfreys, a huge family-run department store with a shocking overdraft and its future in doubt
Mary visits Hallmark Foods, a local convenience store near Slough that's losing money and customers, and she is shocked to see how some members of staff are behaving
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