Universal Credit Inside The Welfare State

February 2020

Series 1: Episode 3

3.0 13 x
This final episode follows staff and claimants at Bolton Jobcentre. New claimant Paula is stunned to realise that she will only have £532 a month to live off until she has paid back her advances.

Series 1: Episode 2

3.0 17 x
At Toxteth jobcentre, manager Gemma is under pressure to ensure her staff meet new claimants every week until they get a job - but with too few staff and too many claimants, it is proving difficult.

Series 1: Episode 1

4.0 58 x
At Peckham Jobcentre in London, Rachel has recently moved onto Universal Credit after leaving her 27-year NHS career to become a carer for her ill parents.