Rip Off Britain

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Rip Off Britain

The team hear from holidaymakers caught up in a major hotel fire in Turkey who say their travel company hasn’t done enough – and won’t accept responsibility.

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Series 17
The team investigate why an insurance company declined a no-fault claim after a fire spread from the house next door.
The team investigate why court rulings aren’t being enforced against the businesses that owe their customers money – and what can be done about it.
The team investigate the case of the energy company that still refused to pay back £3,000 to its customer despite two ombudsman rulings in his favour.
The team take on the case of an Elvis superfan who says an immersive experience with the 'King' was far from what was advertised.
A couple from the Wirral say their dream cruise holiday was ruined when a leaky pipe above their cabin covered them in foul-smelling liquidised food waste.
The team visit a Portsmouth suburb that has been repeatedly targeted by doorstep cold callers trying to charge thousands of pounds for roof repair jobs that simply weren’t needed.
The team reveal shocking failings at a high street bank after it sent crucial communications to a blind customer by letter.
The team sniffs out the truth about the glossy online pet store selling treats for dogs, which despite been banned from trading is still taking pet owners’ money.
The team investigate the use of facial recognition software on Britain's high streets after a woman from Salford is falsely identified as a toilet roll thief.
Series 16
Julia Somerville, Louise Minchin, Gloria Hunniford and the Rip Off Britain team have with a sun-soaked holidays special focusing on your travel traumas.
The team reveal how criminals are using artificial intelligence to create ‘deepfake’ videos of AI celebrities and public figures to try to get their hands on your cash.
The team reveal the story of how a car finance company’s mistake led to the credit record of a man from Blackpool being merged with a man from south Wales who shared his name.
In a special investigation, Rip Off Britain goes undercover with BBC News to show how a telecoms firm is making promises about contracts business owners say it didn’t keep.
Louise Minchin, Gloria Hunniford and Julia Somerville seek answers for householders who say their water company should have acted quicker when the cryptosporidium bug was found in their tap water.
Series 17
A man whose home address is hijacked by a fraudster using the name Michael Jackson receives traffic fines and a visit from a bailiff but says the authorities won’t help.
A victim of a huge international investment scam network meets one of the investigative journalists who uncovered it.
A viewer contacts the team after suspecting the online task work he’s been completing could be a scam.
In another special episode for BBC Scam Safe week, the team hear the incredible story of one Edinburgh woman left devastated when an online romance turned out to be a scam.
In the first of five special episodes for BBC Scam Safe week, the team investigate the fake bank accounts all registered in one Cheshire street.
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